Payment Assistance

 

 

Canal Comfort Fund is a voluntary charitable assistance program designed to assist customers experiencing temporary financial hardship by providing limited financial assistance to help maintain essential utility service. The Canal Comfort Fund is supported entirely through voluntary donations from Mason PUD 1 customers and community members, neighbors helping neighbors.

Eligible households may receive up to $150 in assistance during a calendar year, subject to available funding.

Eligibility requirements:

  • Must be current customer of Mason PUD 1

And meet one of the following requirements

  • LIHEAP Eligible – 150% of Federal Poverty Level – receive notice from CAP
  • Moderate-Income Household – income requirement of 90% of the Area Median Income or 200% of the Federal Poverty Level – income documentation required
  • Emergency Hardship – at risk of disconnection due to loss of employment injury, death of wage earner, etc. as determined appropriate by the District

Customers and community members may donate to the Canal Comfort Fund through any of the following methods:

  • By Mail: Include a donation with a utility payment by check. Complete the remittance slip and indicate the amount to be donated before returning it with the payment.
  • Online: Make a one-time donation through SmartHub.
  • By Telephone: Contact Customer Service to make a one-time donation or enroll in automatic monthly giving.
  • Automatic Monthly Giving: Customers may authorize recurring monthly donations by:
    • Donating the same dollar amount each month; or
    • Electing to round up their monthly utility bill to the nearest whole dollar, with the difference automatically donated to the Canal Comfort Fund.
    • Customers may elect at any time to cease automatic giving by notifying the PUD.

Customers wishing to establish recurring donations or participate in the round-up program must complete and submit the appropriate authorization form provided by the District.

Please contact Customer Service at (360) 877-5249 or [email protected]. 

 

LIHEAP –

Low Income Home Energy Assistance Program is a federally funded program, administered by CAP, which provides money to help low-income households with their heating bills. Eligibility is based upon household income at or below 150 percent of the Federal Poverty level.

Contact one of the agencies below to schedule an appointment, income documentation is required.

image001.png

Community Action Council of Mason County

807 W Railroad Ave, Shelton, WA 98584

www.caclmt.org

(360) 426-9726

image002.png

OlyCap in Jefferson County

2120 W Sims Way, Port Townsend, WA 98368

www.olycap.org

(360) 385-2571

Tribal Members are also eligible for LIHEAP and CITGO. If you are a tribal member and wish to determine if you qualify for assistance, please contact your tribal center or SPIPA for more information.

South Puget Sound Intertribal Planning Agency

3104 S.E. Old Olympic Hwy, Shelton, WA 98584

(360) 426-3990, www.spipa.org

Skokomish Tribal Nation Center

N. 80 Tribal Center Rd., Skokomish Nation, WA 98584

(360) 426-4232, www.skokomish.org